Embed Widgets
Post Operator Message
Send a human operator message into a live widget session.
POST
/
api
/
v1
/
iframes
/
{id}
/
conversations
/
{sessionId}
/
messages
Post Operator Message
curl --request POST \
--url https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages \
--header 'Content-Type: application/json' \
--data '
{
"content": "<string>"
}
'import requests
url = "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages"
payload = { "content": "<string>" }
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({content: '<string>'})
};
fetch('https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'content' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages"
payload := strings.NewReader("{\n \"content\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages")
.header("Content-Type", "application/json")
.body("{\n \"content\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"content\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"message": {}
}Posts a message as a human operator into a live embed session. The widget picks it up on its next poll. This does not require the session to be in human takeover — use Take Over to suppress AI replies.
Authentication
Requires a Bearer token (API key) or a dashboard session.Path Parameters
The widget config UUID.
The session UUID.
Request
The operator message text.
Response
The inserted message:
id, session_id, role (operator), content, operator_user_id, created_at.Example
curl
curl -X POST https://www.hitheo.ai/api/v1/iframes/CONFIG_ID/conversations/SESSION_ID/messages \
-H "Authorization: Bearer $THEO_API_KEY" \
-H "Content-Type: application/json" \
-d '{ "content": "Hi, this is Dana from support — happy to help." }'
Was this page helpful?
⌘I
Post Operator Message
curl --request POST \
--url https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages \
--header 'Content-Type: application/json' \
--data '
{
"content": "<string>"
}
'import requests
url = "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages"
payload = { "content": "<string>" }
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({content: '<string>'})
};
fetch('https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'content' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages"
payload := strings.NewReader("{\n \"content\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages")
.header("Content-Type", "application/json")
.body("{\n \"content\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/iframes/{id}/conversations/{sessionId}/messages")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"content\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"message": {}
}